Retrieval of medical records is a relatively straightforward process. Armed with the appropriate HIPAA-compliant release of information, retrieving records for clients is often a matter of determining the appropriate custodian’s contact information and submitting the request. Building professional relationships with record custodians, and conducting appropriate follow-up often makes the process go smoothly.
Every request you make for medical records is handled by a staff of trained professionals with meaningful experience in the medical industry. Our staff understands the nuances of requesting medical information and knows how to get critical information to you quickly.
Some benefits of partnering with us for record retrieval:
* Requests are processed within 24 hours of receipt of a signed authorization.
* Consistent follow-up calls to providers ensure timely receipt of records.